← Back to all player questions
Player answerPartial

Save data · EA 1.1

My save disappeared after the EA 1.1 update. What should I do?

4
11

Current answer

Restart the game client first and confirm that EA 1.1 has fully downloaded. In the source report, the save returned after a small update popup appeared. If it is still missing, do not overwrite the slot: back up any files that remain and contact support. A suggested .bak rename did not work for the reporter, so it is not a confirmed recovery method.

Evidence boundary

Official EA 1.1 notes say to restart the client when the automatic update does not appear, and list fixes for loading saves from earlier versions. They do not guarantee recovery of a missing save. The successful return after a small update is one player report; the .bak advice was unsuccessful in the same thread.

Attention snapshot

4 upvotes · 11 comments · observed 2026-07-18